Privacy Policy
Last updated: March 18, 2026. This policy describes how Ergovault collects, uses, and protects the personal data of visitors to our website.
Our Commitment to Data Protection
Ergovault takes data protection seriously. We collect only what is necessary for the site to function and to respond to inquiries. We do not sell personal data to third parties, and we apply appropriate safeguards to everything we handle.
This policy applies to personal data collected through our website, contact form, and any direct communications. It is written to be readable — not to obscure how your data is treated.
Data We Collect & How We Collect It
Contact Form Submissions
When you submit a message through our contact form, we collect your name, email address, and the content of your message. This data is used solely to respond to your inquiry. The legal basis for processing this data is our legitimate interest in responding to communications directed to us.
Retention: contact data is kept for as long as needed to complete the relevant communication, plus a reasonable administrative period not exceeding 12 months.
Analytics & Usage Data
If you accept analytics cookies, we collect anonymised data about how you navigate the site — pages visited, session duration, and approximate geographic region. This information is aggregated and not linked to any individual identity.
The legal basis is your explicit consent, which you can withdraw at any time through the Cookie Policy page.
Cookies & Local Storage
We use cookies and browser local storage to manage your cookie preferences and to maintain basic site functionality. For a complete overview of which cookies we use and for what purpose, please see our Cookie Policy.
How We Use Your Data
Responding to Enquiries
Contact form submissions are used exclusively to follow up on the inquiry submitted. We do not add form respondents to mailing lists without explicit consent.
Site Improvement
Anonymised analytics help us understand which pages are useful and where navigation could be clearer. No individual user is identified through this process.
Legal Compliance
In certain circumstances we may be required to retain or disclose data to comply with applicable law or respond to lawful requests from authorities.
No Marketing Without Consent
We do not send marketing communications to individuals who have not explicitly opted in. We do not share or sell personal data for marketing purposes.
Data Protection Measures
Secure Transmission
All data submitted through forms is transmitted over encrypted HTTPS connections.
Access Controls
Access to any collected personal data is restricted to personnel who need it to perform their responsibilities.
Data Minimisation
We do not collect more data than is necessary for the stated purpose, and we do not retain it beyond the period needed.
Breach Notification
In the unlikely event of a data breach affecting personal data, affected individuals and relevant authorities will be notified in accordance with applicable law.
Your Rights
Depending on your jurisdiction, you may have rights including the following. To exercise any of these rights, contact us through the Contact page.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data where we have no compelling grounds to retain it.
Right to Data Portability
Request a machine-readable copy of data you provided to us for transmission elsewhere.
Right to Object
Object to processing of your personal data based on legitimate interests or for direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.